There are several options to order Daily Cole online, including our website and marketplaces such as Shopee and Tokopedia.
Unfortunately, we currently do not sell our products in any offline store or location.

You can find out the details and ingredients for each product on the individual product page. For other questions, please email us at [brand@dailycole.com].

Yes, Daily Cole is safe to use on all skin types. Our formulas are recommended by dermatologist and have been tested for all types of skin, from normal, dry, and oily, to sensitive. We have conducted thorough trials and errors to come up with the best formulations. We recommend"patch testing"prior to incorporating a new product into your skincare routine.

Yes, here at Daily Cole, we are strongly against animal cruelty of any form. We have and will never test on animals at any of our product development stage.

Most of our products are safe for new moms and moms-to-be, except for products with strong active ingredients like retionoids. We strongly recommend speaking with your doctor for the best advice on what products you should and should not use during pregnancy and breastfeeding.

Check out our blog post on product order and layering. Still have questions? Reach out to us via Live Chat or email at [brand@dailycole.com].

You can subscribe to our email newsletter to get updated information and access to new products, promotions, and news. Limited Edition products are clearly marked, which means that when these are sold out, they will not be restocked.

All our products have 2 years shelf life when unopened. Once opened, they can last 6 to 12 months. The packaging will tell you exactly you how long each individual product can last since opening. Look for the open jar icon on the packaging (example: 6M/9M/12M).
Note that while our products can be left in extreme heat or cold for a short period without losing their efficacy, they can be cold or become too hot to handle. This may result in a slight texture change.

Yes, all Daily Cole products are officially registered in BPOM. You can verify the BPOM number for each product on individual product pages. BPOM also refers to FDA standards and all registered cosmetic products are completely safe to use.

On our website, we accept payments via credit card, debit card, and e-wallet such as GoPay. When ordering through a e-commerce, you can use any payment method offered by that particular e-commerce.
All prices are in IDR or USD. Payment for international orders will be processed with the current exchange rate and will appear so on your bank statement.

Yes, we do ship internationally to selected APAC countries via DHL. This includes Australia, Brunei Darussalam, China, Hong Kong, Macao, India, Japan, Malaysia, New Zealand, Philippines, South Korea, Singapore, Thailand, and Vietnam.

For Jabodetabek addresses, we use JNECTC (city to city). For those outside of Jabodetabek, we use JNE REG (the fastest option) and JNE OKE (more affordable but takes longer). For international shipping, we use DHL.

We process orders and ship on weekdays (except for public holidays). Domestic orders can expect delivery in 2-3 days for Jabodetabek addresses and 2-10 days for addresses outside of Jabodetabek, while international orders can expect delivery in >10 days.
Domestic orders of Rp 500.000 or more are also eligible for free shipping.

You can check your receipt number (resi) on the order status of your account or the email that we send each order. You can then track your delivery by entering your receipt number on the shipping company’s website or third-party package tracking sites like https://cekresi.com/. For international orders, please check with DHL [https://www.dhl.com/us-en/home/get-a-quote/one-time-shipment-quote.html].

Unfortunately, we do not accept returns unless you have received defective products or the wrong product. In that case, please contact our customer service via Live Chat or email to [brand@dailycole.com].

Daily Cole Rewards is a loyalty program that allows you to earn points for every purchase and through social engagement (reviewing products and completing surveys).
The three Rewards level include Silver, Gold, Platinum, each offering different and increasing number of benefits. Remember that Rewards points expire every year. You can read more about the benefits on the Daily Cole Rewards page.

Becoming a member to get various Daily Cole Rewards is 100% free. Simply sign up here or create an account during checkout. Note that the Rewards program is currently only available for domestic customers.

Only members can purchase products from our website. Members can also be a part of our empowering and supportive community.
Our DC Community Page has an exclusive members-only access. This means that only members can comment on journals and post on the community page.

Please email us at [brand@dailycole.com.] Our office hours are Monday until Friday at 9 AM - 5 PM, or you can reach us through our live chat on the bottom right of the main page. Our team will be happy to assist you in any way we can.

Are you interested in joining the wonderful DC Team? Check out the Careers Page and see how you can be part of our growing and exciting journey!

We’d be thrilled to collaborate with you! Please email us at [brand@dailycole.com] we can start from there.